never deceived info on how to start online service (logon and password)
start date/end date)
With 6 months remaining on a 1 year subscription, I received an offer from RD to renew for 3 years at a good discount. I messaged customer service to verify that this would be added on to my 1 year subscription, with no overlap or double billing. I was assured that the subscriptions would run consecutively, not simultaneously. I therefore placed the order but was surprised to see the charge applied 6 months before the subscription even starts! 3 years in advance is not enough? I am guessing there will be issues with subscription continuity before the 6 + 36 = 42 months runs out, but time will tell. Moral: don't renew before your subscription expires.
As a long time subscriber, I was very pleased when a friend recommended this agency to me. Not only is it a savings, but also, I get good responses when I contact them.
I am still receiving my Wall Street Journal via USPS with the correct address, however, the name is an unknown person. Please refer to a former phone call that I made to correct the situation. My phone number is [****]. Of course you have my email on record. Thank you for your help.
I did not subscribe to this and am contesting any and all payments you have charged
Great newspaper - best in the USA. Both my wife and I read it every morning.
It is now our primary source for happening and events in the country, usually resulting in considerable discussion. Than you for making it possible!.
Great price and great paper. Good customer service but it really seems daily delivery is a struggle.
this is my second purchase and the process was easy and great follow up from customer service.
Great price for the 1 year wsj and if ever a problem cust service handles it without any issues.
Received Subscription through renewal deal now over 3 years, always top notch service, if there was a problem then it was take care of right away!